|Client Website Integration|
Integrate your website with our live chat services. Give the supporting staff more leverage to access your customers profile and server them better. Great for sites with some kind of user credentials for their customers.
By researching the chat history, you will know your customers geo location based on IP address, and view details browser information and find out more of their behavior.
You can add unlimited projects to your organization, and select different chat plan for them based on different needs. You can also allocate people with different skill to them without overlap.
Allow transferring chat between different operators, different departments or projects, your customers can get better services from supports staff with different expertise.
|Chat On/Off Control|
Manually control the live chat service time. Give the supporting staff more leverage and gain more productivity out of the flexible office hour.
Apply your own organization logo to live chat screen and customize the chat survey questions you would like for your customers.
The chat template allows users to create some predefined commonly used text or line for chat and it can save the agents typing time.
|All Web-based/No Install Needed|
The live chat service provided by Green Chat Land is all web-based. Everything it is secure and is stored in the cloud. No installation needed.
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